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        1 - 4th generation industry; Develop a professional competency model for quality managers
        roya shakeri
        The purpose of this study is to identify the competencies required by quality management professionals to comply with the requirements of industry 4. The researcher has tried to examine the expected changes in industry 4 from four aspects; Identify the factory (people a More
        The purpose of this study is to identify the competencies required by quality management professionals to comply with the requirements of industry 4. The researcher has tried to examine the expected changes in industry 4 from four aspects; Identify the factory (people and process), business, product and customers, technical, methodological, social and personal competencies of quality specialists to enter the industry. This is a qualitative study and with the method of content analysis, semi-structured interviews conducted with sixteen quality managers and human resource managers of companies receiving different levels of excellence in manufacturing in 1400, analysis and basic themes. Organizing themes and themes were identified. The findings show that quality professionals need technical competence to interpret big data related to processes to make strategic decisions, use digital technologies, and be aware of data security risk. Methodological competencies will be required to use the data to identify the source of problems, access to reliable learning resources, and the ability to use new tools to effectively solve complex problems. Social competencies in inter-organizational communication, communication with suppliers and customers on new shared virtual platforms, along with the ability to maintain tacit and explicit knowledge in a decentralized environment that requires leadership ability to make decisions, will be essential. . Ability to perform job duties in flexible workplaces at flexible times, as well as adaptation to frequent work-related changes are among the personal competencies required.. Manuscript profile
      • Open Access Article

        2 - A Competency Development Model for Managers of Tehran Municipality: A Mixed Approach
        Vahid Alamdari Mohammadnaghi Imani Jalil  Younesi Borujeni Asghar Sharifi
        Designing the competency model is one of the approaches that have been suggested for improving the adaptability of modern organizations with ongoing changes in the work environment. A defined model could offer an ideal ground for those seeking higher positions and more More
        Designing the competency model is one of the approaches that have been suggested for improving the adaptability of modern organizations with ongoing changes in the work environment. A defined model could offer an ideal ground for those seeking higher positions and more convenient performance management goals. Also, it could serve as a reliable infrastructure and framework for the integration of human resources processes. In this line, the aim of the study was to design competence development model for Tehran municipality managers with a combined approach. This study could be considered as interpretative-affirmative in terms of philosophical foundations, and qualitative-quantitative type, developmental and applied, and inductive-comparative. The statistical population of the research included academic and executive experts in the field of urban management. In the qualitative part, the competences of Tehran municipality managers were identified in two general and specific parts through content analysis. The general competences included: professional ethics, change management, cognitive skills, and data management. The specific competences included: problem solving skills, leadership of people, individual ability, specialized knowledge and skills, communication skills and performance management. In the quantitative phase, through AHP technique, perceptive skill and data management and among specific skills, problem solving skill and leadership of people were proposed as the most important competencies of Tehran municipality managers from the viewpoint of experts. Finally, the development solutions and strategies for each competency were classified by the experts through the identified matrix for managers' development methods. New and reliable approaches such as the recent research could lead to improvement of human resources and serve as a strategic partner, and in this way human resources could be promoted as one of the strategic units of organizations. Manuscript profile